Comment: We’ve used Bock a couple of times now and they’ve been very quick to respond. The most recent visit, we assumed we would be without a/c with a teething infant and a wife that just had surgery considering our A/C went out over the weekend. The tech gave us a temporary fix over the weekend, but unfortunately it didn’t last. After calling Bock back after the temp repair did not last, they worked very quickly with us and were at our house to replace our air handler within a few hours into Monday morning. We had an incident with a boo-boo with our ceiling caused by the tech, but they were so quick to inform us before we had to find it. The office was also in communication to ensure the techs had made it right, which was exceptional customer service.
Everyone has always been very responsive and extremely courteous. We will be a continued customer of Bock.