Privacy Statement

Privacy Statement Bock Air Conditioning Services has created this privacy statement to demonstrate our firm commitment to privacy.

The following discloses our information-gathering and dissemination practices for this website.

When you visit our site, you can expect to be notified of:

  • What personally identifiable information of yours is collected
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding the collection, use, and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under the licensee's control
  • How you can correct any inaccuracies in the information

The information gathered by bockairconditioning.com falls into two categories:

  1. Information is voluntarily supplied by visitors to our websites through optional registration.
  2. Tracking information gathered as visitors navigate through our sites.

Email Addresses and Personal Information

When you fill out any of our web forms or call for free inspections, estimates, or any other inquiries, you generally may have to submit your name, phone number, address, email address, or other personal information. This information collected from you WILL NOT be distributed or shared with any third parties. The information you provide us will be kept confidential within the company and the content management system we use behind a secured authenticated firewall.

Supplying such information is entirely voluntary. But if you don't supply the information we need, we may be unable to provide you with services we make available to other visitors to our sites. Of course, even if you want to remain completely anonymous, you're still free to take advantage of the wealth of content available on our sites without registration.

Phone Calls and Call Recording

When you make a phone call to our phone number(s) listed on this website, we may or may not record the conversation between you (the caller) and us (the call taker). You will be notified at the beginning of the phone call if we decide to record the phone call. All of our call recordings are stored securely within the phone company we use. These recordings are available to our team ONLY for training and quality purposes and WILL NOT be distributed or shared with any third parties.

Cookies and IP Address Information

To help make our sites more responsive to the needs of our visitors, we may invoke a standard feature of browser software, called a "cookie," to assign each visitor a unique, random number—a sort of user ID, if you will, that resides on your computer. The cookie doesn't identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself (through registration, for example), we won't know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie can't read data off your hard drive.

Our web servers automatically collect limited information about your computer's connection to the internet, including your IP address, when you visit our sites. (Your IP address is a number that lets computers attached to the internet know where to send you data—such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our sites to the interests of our users, and to measure traffic within our sites.

We use your IP address to help diagnose problems with our server and to administer our website. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other purposes.

Forms and Contact Information

Our site may use forms that require users to give us contact information (like their name and email address). We use customer contact information from the forms to send the user information about our company and member services. The customer's contact information is also used to contact the visitor when necessary. If an option for signing up for mailings is on the site, users may opt out of receiving future mailings. A choice/opt-out section is provided in compliance with spam regulations.

Links to Other Sites

This site contains links to other sites. Bock Air Conditioning Services is not responsible for the privacy practices or the content of such websites.

Third-Party Features and Links

To make our sites more valuable to our visitors, we may offer some features in conjunction with other providers through cooperative arrangements with providers that specialize in operating such services. And, of course, our sites include links to plenty of other websites whose privacy policies we don't control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the site you're visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

Website Maintenance and Errors

This website is created and maintained by Central Station Marketing, a third-party vendor. If you recognize any errors or misleading information, please notify us and/or our webmasters at Central Station Marketing, and we will update any errors immediately.

Policy Changes

This privacy statement may change in the future without prior notice. So, the next time you visit our website, please check this privacy page to make sure you are aware of any policy changes we might have. Thank you for visiting our website.

Mobile Terms of Service

By using the contact form on our website, you agree to receive text messages (also known as SMS/MMS) from us. These text messages may include promotional offers, updates about our products and services, and other important information. You can opt out of receiving text messages from us at any time by replying STOP to any message you receive from us.

  • Opting in to Receive Text Messages:
    By filling in the contact form on our website, you agree to receive text messages from us.
  • Opting Out of Receive Text Messages:
    You can opt out of receiving text messages from us at any time by replying STOP to any message you receive from us.
  • Fees and Charges:
    There are no fees or charges associated with receiving text messages from us. However, your mobile carrier may charge you standard messaging rates.
  • Privacy Policy:
    We respect your privacy and will not share your contact information with any third parties. Please review our Privacy Policy for more information about how we collect and use your personal information.
  • Changes to These Terms:
    We reserve the right to change these terms at any time. If we make any changes, we will post the revised terms on our website. Your continued use of our website after we post any changes to these terms constitutes your acceptance of the revised terms.
  • Contact Us:
    If you have any questions about these terms or about receiving text messages from us, please contact us at 817-382-3435.

Additional information for users

Please note that by opting in to receive text messages from us, you are not required to purchase any products or services from us. You may also opt out of receiving text messages from us at any time without penalty.

We value your feedback and encourage you to contact us if you have any questions or concerns about our Mobile Terms of Service.

What Customers Say About Bock Air Conditioning

“I had them come out and inspect my ductless mini split unit. They are knowledgeable when it comes to these types of units unlike many companies. If you have one in need of service or install give them a call. I will be using them from now on for regular service as well as installing my next unit.”

“Great service from the first call, they picked up the phone on a hot hot holiday weekend… thank you for whoever answered the phone.. and a great big shout out to Steve for finding me a unit and hooking me up so speedy fast…”

“Was very pleased with my experience, my AC went out on a Sunday afternoon called Bock and they had a tech out to me same day quickly! The tech was very informative and extremely down to earth. Highly recommend for your hvac needs.”

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