Testimonials

Read Our Reviews

Take a moment to read what some of our customers have to say about their experiences and their satisfaction with Bock Air Conditioning Services.

They are amazing & excellent repair knowledge!! They have always done us a GREAT JOB!!! We highly recommend Bock Air Conditioning !!!

Dixie Joyce Purselley

Excellent people to have what you need done…Very honest and caring…

Dianne Neel

The person was professional and did his job well.

James Dark

I called Bock Thursday of last week late in the afternoon because my unit was frozen over and not working. They had a technician to me within the hour. I was told that the unit could be repaired, but they also gave me the option to replace it. The owner of the company called me and informed me about the new laws involving R22. He said that he recommended a new unit due to the new laws that are going into effect next year, but had no problem fixing the unit if we were not read…y to replace it. I appreciate that the company did not push me to completely replace the unit. I called three other companies for a second opinion and they immediately wanted me to replace my unit. I am grateful that Bock was willing to give me all of my options and be completely honest about the entire process. The technicians were extremely friendly and took pride in the work that they were doing. Thank you Bock for going the extra mile!

Shanea Roberson

Thank you again Bock A/C! Woke up with our A/C running warm on a HOT Texas day. One call was all it took for them to get out here, access and fix the problem and have us sitting cool! Levi was professional and efficient. I will always recommend your services!

Ally Birchfield

I called these guys at 1:00. By 3:30, they had already come out, diagnosed and fixed the problem, had our AC up and running again, and were off to their next job. I can’t thank them enough for coming so quickly. Bock Air is an honest company with fair prices and friendly knowledgeable staff!

Christina Townsend

Rated highly for: Quality, Value, Responsiveness, Punctuality Prompt service! My heater went out on the coldest night of the year! Bock sent a tech out they diagnosed the problem and had a new unit out and installed the next day. No mess was left. I am so happy with the service and I would highly recommend them!!!

Kathy Garcia

Excellent service, and almost always same day service. Outstanding office personnel and service technicians. Give them a call before you go with anyone else!

William Hammond

I called Bock Thursday of last week late in the afternoon because my unit was frozen over and not working. They had a technician to my house within the hour. I was told that the unit could be repaired, but they also gave me the option to replace it. The owner of the company (Steve Moon) called me and informed me about the new laws involving R22. He said that he recommended a new unit due to the new laws that are going into effect next year, but had no problem fixing the unit if we were not ready to replace it. I appreciate that the company did not push me to completely replace the unit. I called three other companies for a second opinion and they all immediately wanted me to replace my unit. I am grateful that Bock was willing to give me all of my options and be completely honest about the entire process. The technicians were extremely friendly and took pride in the work that they were doing. While they were at my home, not only did they fix my unit, they also took the time to service my other two units. Thank you Bock for going the extra mile!

Lee Johnson

I just have a new home Air Conditioning unit install by Hector Michael and Mike…They got here at 745 am and at 12:15 they completed the job…..They are very professional…They answered all my question.They worked non stop to get the job done….Iam very very happy with them….I would recommend them to anybody that needs Ac service….5 stars all the way….

imsepp

Levi is fast and friendly. He explained everything to me and even checked my 2nd unit before he left.

Rhonda Hype

I called Bock the first thing in the morning to have my ac replaced. Levi came out and gave me an estimate and I had a new system installed by 5:00 in the same day. Their communication is top of the line. They confirm your appointments and attach a picture of who to expect at your door. This company is first class.

Kaye Barham

Family based company, great customer service! They always take care of their customers and really respect and care about them, as if they were family. 10/10 would recommend!

Maddie Ricketts

Levi came out after I purchased a Groupon for a yearly maintenance and tune up. I also let him know that in the previous few days the AC had been turning off in the middle of the night.

He checked everything out and let me know the system was 2 lbs low on refrigerant. He indicated there was a small leak in the evaporator coil, but as the unit is already 9 years old he didn’t feel it would be cost effective to repair it. He felt that topping off with refrigerant every year we could probably get another few years out of the system before completely replacing. I appreciate his honesty about it not being worth the money spent to repair, when typically AC units only last 12-14 years anyway. Also, he gave a very fair price on the refrigerant.

That night the AC unit still turned itself off. I called back and he returned free of charge the next day to discover that the thermostat is faulty and needs replacing. He offered an estimate on the thermostat, but was not put off by me voicing that I would like to install a smart thermostat instead.

Jhin Yu Frey

These guy are a number one, first rate in my book, they do what they say they are going to do, quality work from a professional team I am very happy and would highly recommend them

Rick Woodard

Steve came out and the next day my new air conditioner was installed. The guys were nice let me know what was going on during the install and great prices. Very professional.

Maxie Fees

Great service, friendly and professional. Central heating system went out and they were able to replace it with a new unit the next day. Eric and Levi were courteous and tolerant of my two small, barking dogs. Thanks to them, Steve and the two very nice ladies in the office!

June Curry

My family has used Bock for 25 years. Steve has always been upfront and honest about all costs, including parts and labor. Levi and Stormie recently replaced our entire unit inside and out and they arrived on time and completed the job as promised. Steve came by afterthe unit was installed to make sure we were highly satisfied. If you want a job done right and someone who stands behind his work, you should check them out.

Shari O

Leo was my technician and he was amazing. They got out to the house quickly and were very respectful. He explained everything that was going on and made sure that I understood my options. They got my a/c fixed in a timely manner for a great price. I definitely recommend Bock for great customer service and work.

Jennifer Gonzales

Thank you Jhevony, technician with Bock Services! He was timely and knowledgeable. Also, thank you Lisa for being so kind! Wonderful customer service and work!

Ashley Harris

Very quick, informed & reliable! After a questionable encounter with a different a.c. company the problem was diagnosed and replacement unit was ordered & it was even suggested I get a new thermostat so they could install it. Issac & Cody were amazing with the install and cleaned up everything! Will definitely be working with them again for any further issues.

Lorinda Mitchell

Lisa at Bock was extremely helpful. She tried to help out with my home warranty company. The home warranty company was worthless (CHOICE HOME WARRANTY). We purchased a 4 ton Lennox unit from them and couldn’t be happier with the install crew and office crew. THANKS

Tim Shaffer

Leo did great. Flexible schedule. Original a.m. appointment reschedule by me to p.m. Miss call they still came out. Wanted quote for new a.c. or repair. Told system was good minor fix needed. Very friendly service professional and honest. Fair price. Explained all repairs. I rec. To everyone do to my experience. I am mechanically inclined enough to do this job but laid up do to injury they did not try to b.s. me either!!!!

Jeffry Salisbury

Great service today on a service call, as always. Have had to HVAC installed with this company over the years. Highly recommend.

Donna Berthold