Customer Service For over 25 years, customer service has been our top priority. One of the best things about us is that we do not use a call service or automated system when you call us. We personally answer our phones 24 hours a day, 7 days a week. When you call us, we want to make you feel like you’re speaking with a friend who is sympathetic of your needs and not just trying to collect your hard earned money. Our service technicians not only know what they’re doing, they’re also kind and…

The age old question! We are asked time and time again when we come across a customer with either dirty or moldy ductwork, “Do we clean them, or replace them?”. If you take a look at the photo above, you can guess our answer. The ducts on the right side may look cleaner, but they are still in fact dirty. Your HVAC already has a built-in cleaning system. Your filter will catch most of the dirt and particles from getting into your ductwork and in turn, you’re…

The last thing you want to have to think about is your air conditioning system. Especially when there’s nothing wrong with it, right?! Well, if you fail to have your seasonal tune-up it could cost you in the long run. Your AC system has to work extra hard during the Summer months in Texas. With temps reaching the triple digits, your systems electrical components work overtime to keep your home cool, and that’s why it is important to have your system checked out before this happens. Below…

Is your air conditioner struggling to turn on? Do you notice lights flickering when your system kicks on, or hear a clicking noise when it starts up? You may also notice your system will turn itself off abruptly right after it starts. If you’re experiencing any of these issues, a hard start kit may be what you need. A hard start kit is a capacitor that stores energy and helps your air conditioner start when it struggles to turn on. It helps to start your system up quicker and reduces the…

Nothing in your home is more important than your air conditioner. Without this equipment, your unit may become uninhabitable during the hottest months of the year. Homes that lack this technology can actually have temperatures that are higher in the living space than the temperatures outdoors. To keep your system running efficiently and working exactly as it should, we at Bock Air Conditioning would like to share three signs that you need air conditioning repair service. We believe that it…